AI Agents & Automation

AI FRONT DESK & CUSTOMER-FACING AGENTS

AI Front Desk conversation flow

Customer
Web & WhatsApp
AI Front Desk
Resolve or hand off

AI Front Desk & Customer-Facing Agents

Bilingual AI agents that live on your website and WhatsApp, greet visitors, answer from your knowledge base, and hand over to humans only when needed.

Overview

An AI Front Desk replaces static FAQs and bare contact forms with a guided conversation. It is available on your website embed, WhatsApp Business, and common helpdesk entry points, so enquiries are captured with context instead of disappearing into an undifferentiated inbox.

Capabilities

  • Bilingual greeting and intent detection

  • Knowledge-base answers and structured lead capture

  • Handover with full conversation to your team

  • Calendar booking where policies allow

Use cases

Hotel guest pre-arrival · Real estate viewing scheduling · B2B product enquiry · Healthcare appointment intake · After-hours support coverage.

Integrations

Website embed · WhatsApp Business · CRM · Helpdesk · Calendar systems you already use.

Deployment timeline

Discovery → Knowledge base build → Tone & policy setup → Pilot → Production. Typical: 4–6 weeks.

Chat on mobile

Website AI Front Desk overlay

Book a discovery call